|
 We deliver Removal Boxes to your door in Melbourne, Brisbane, Gold Coast, Adelaide, Perth and Sydney |
| Delivery Questions | |
| Which areas do you deliver to? | We deliver to Brisbane, Gold Coast, Melbourne & Sydney metropolitan areas. Please see here for our delivery areas. |
| How much is your delivery fee? | Free to selected areas. Find out if you are within our free delivery area here. |
| Do I have to be home to get the boxes delivered? | No, you can provide details on where you want us to leave the boxes on the order form. However, we won't deliver the boxes if the place you specify to leave the boxes is not weatherproof, secure or accessible. |
| Can I deliver the boxed to my workplace? | Yes. We can deliver to your workplace, which may be more convenient for you. |
| I'm not going to be home all day, can you call me before you arrive? | Yes. We can give you a call roughly 30 minutes before we arrive, so you can meet us there. When you book online, tick the box for a call 30 minutes before delivery. |
| Do you deliver on Public Holidays? | No. We do not deliver on public holidays, nor do we honor the 24hr delivery special when an order is placed on a public holiday or the day before a public holiday. |
| Can I pick up the boxes myself? | No. Sorry, we do not have a storefront available at this time. |
| Do you deliver overseas (from Australia)? | No. Please see here for our delivery areas. |
| Box / Product Questions | |
| Do you sell any other types or sizes of boxes? | No. What you see on this website is exactly what we sell. |
| Do you make custom sized boxes? | No. What you see on this website is exactly what we sell. |
| What happens if I do not use all the boxes that I ordered? | We will buy back some of those unused boxes or items at full-price. We will also buy back your used items at a reduced price. Please see here for more details: We'll Buy Back Boxes |
| Can I buy second-hand boxes? | No. However, you can purchase second hand removal boxes from MiniMovers, without having booked a move with them. Call MiniMovers on 1300 366 000 to order. |
| Can I order boxes two weeks in advance? | Not at this time. You can choose to have your boxes delivered within 24 hours if it's a weekday, or you can choose a delivery day during the next week. |
| What is the best way to pack a box? | We have provided some Packing Tips for you. |
| How many boxes do I need? | Our Easy Moving packs on the front page are a good indication of how many boxes and materials you will need for that many bedrooms. In fact, they are setup so that you won't need to purchase any more boxes than what is already in those packs, which makes it easy for you! |
| Box Buy Back Questions | |
| What condition do the boxes need to be in, for you to buy them back? | They need to be in working order and flat packed. You must also have at minimum, 20 boxes or portable wardrobes before we will pick up from you. |
| Will you buy back boxes if I have written on them? | Yes! Write on them all you want. |
| Do you buy back boxes from other removalist companies? | No. Only boxes with MiniMovers printed on them. |
| What is your pick up fee for buy back boxes? | Free to everyone in our free delivery areas. |
| What if I move interstate or overseas, will you still buy them back? | No. Our buy back service involves our vans coming out to pick them up. If you are no longer in any of our free delivery areas, we cannot pick them up or buy them back off you. |
| Purchase Questions | |
| Do you have a minimum purchase order? | Yes. In order to keep our efficient delivery service running, we have a minimum purchase order of $50. |
| Will I get a tax invoice? | Yes, once payment has been received, you will receive a tax invoice in your email which you can then print out if you wish. |
| I don't have a credit card, can I pay by COD, Cheque, Bankcard or EFTPOS? | No. Sorry but at this time we only accept Credit Card payments. |
| I don't want to put my Credit Card details over the Internet, what can I do to order? | Please give MiniMovers a call on 1300 366 000 to order boxes over the phone. |
| Miscellaneous Questions | |
| Do you have an affiliate program? | No. Not at this time. |
| Technical Questions | |
| I'm having trouble ordering. What can I do? | If your error message is on the "Provide Details" page, you may need to download and install the latest Java software here: http://java.com/en/ You also need to ensure you are not blocking cookies. If you get a message asking to accept or reject a cookie, you will have to press accept for your order to be properly processed. For all other errors, please copy the full error message and put it in an email to us here: Contact Us Call us and we'll take your order over the phone. |
Got a question that hasn't been answered? |
|